Frequently
Asked Questions
- What are the main products?
Our products include fiber laser cutting machines, fiber laser tube cutting machines, laser handheld welding equipment, automatic loading/unloading & storage systems, and sheet metal bending equipment.
- Do you provide customized services?
Yes, we offer personalized customization services, including appearance design (colors, patterns, brand logos, etc.).
- How to ensure product quality?
Strict raw material procurement from certified suppliers.
Production processes adhere to international standards with multi-stage quality inspections (physical, precision, and functional testing).
Production processes adhere to international standards with multi-stage quality inspections (physical, precision, and functional testing).
- How long is the delivery time?
Conventional products: 15–25 days after order confirmation and deposit receipt.
Customized products: Approximately 40 days for design and prototyping (adjustable based on complexity).
Customized products: Approximately 40 days for design and prototyping (adjustable based on complexity).
- What are the payment methods?
T/T (Bank Wire Transfer).
- What is the general minimum order quantity (MOQ)?
MOQ varies by product category and is negotiable to meet customer needs.
- How to obtain a quotation?
Three options:
Call our hotline with product details for real-time quotation.
Email specifications, quantities, and customization requirements to alves@wxcylion.com (response within 1–2 business days).
Submit inquiries via our official website’s contact form.
Call our hotline with product details for real-time quotation.
Email specifications, quantities, and customization requirements to alves@wxcylion.com (response within 1–2 business days).
Submit inquiries via our official website’s contact form.
- How to obtain samples?
Contact our customer service or sales representative to request free samples (custom samples may incur fees refundable upon order placement).
- What are the main products?
Our products include fiber laser cutting machines, fiber laser tube cutting machines, laser handheld welding equipment, automatic loading/unloading & storage systems, and sheet metal bending equipment.
- Do you provide customized services?
Yes, we offer personalized customization services, including appearance design (colors, patterns, brand logos, etc.).
- How to ensure product quality?
Strict raw material procurement from certified suppliers.
Production processes adhere to international standards with multi-stage quality inspections (physical, precision, and functional testing).
Production processes adhere to international standards with multi-stage quality inspections (physical, precision, and functional testing).
- How long is the delivery time?
Conventional products: 15–25 days after order confirmation and deposit receipt.
Customized products: Approximately 40 days for design and prototyping (adjustable based on complexity).
Customized products: Approximately 40 days for design and prototyping (adjustable based on complexity).
- What are the payment methods?
T/T (Bank Wire Transfer).
- What is the general minimum order quantity (MOQ)?
MOQ varies by product category and is negotiable to meet customer needs.
- How to obtain a quotation?
Three options:
Call our hotline with product details for real-time quotation.
Email specifications, quantities, and customization requirements to alves@wxcylion.com (response within 1–2 business days).
Submit inquiries via our official website’s contact form.
Call our hotline with product details for real-time quotation.
Email specifications, quantities, and customization requirements to alves@wxcylion.com (response within 1–2 business days).
Submit inquiries via our official website’s contact form.
- How to obtain samples?
Contact our customer service or sales representative to request free samples (custom samples may incur fees refundable upon order placement).